Hamid Car Rental Zanzibar
Last updated: 2 October 2026
Your reservation deposit is non-refundable if you cancel your booking. Please contact us as soon as your travel plans change.
Requesting a cancellation
Email hamidcars.rental@gmail.com or WhatsApp +255 778 407 371. Include your booking number, pickup date and the change you need. Ask our team for written acknowledgement; sending a request does not by itself confirm cancellation.
Changing your rental
Changes to your dates, vehicle, pickup or return location depend on availability and may affect the total price. A cancelled booking does not automatically transfer its deposit to another booking. Contact us for a revised quote and written confirmation before relying on a change.
Delayed arrival, no-show or early return
Tell us promptly if a flight delay or another change affects your pickup. Contact the team to discuss how your reservation will be handled. Any rental-specific arrangements should be confirmed in writing; do not assume an unused rental period is automatically refundable.
Payment concerns and refunds
The non-refundable deposit rule above concerns cancellation by the customer. It does not determine the outcome of a duplicate charge, payment error or a service we cannot supply. Contact us with your booking number and transaction reference so we can review the circumstances and confirm the outcome, subject to applicable requirements.
Cancelling a booking does not automatically issue a refund. Where a refund is approved, the team will confirm the amount, method and expected processing time. Payment-provider or bank processing may take additional time. Do not make a second payment while an earlier transaction is being checked.