Hamid Car Rental Zanzibar
Last updated: 2 October 2026
Please read these website booking terms together with your confirmed booking summary and the vehicle handover agreement. Ask our team about any rental-specific requirement before paying.
Booking and confirmation
Provide accurate contact details, rental dates, pickup and return locations and relevant travel information. An unpaid booking request is not a confirmed reservation. Confirmation depends on verified payment and vehicle availability; the confirmation page and email show the recorded booking status.
Prices, extras and reservation payments
Your booking summary lists the rental charge, selected extras, location fees, total price, reservation payment and outstanding balance. Required items and optional extras are shown before you submit your booking. The amount payable now is separate from the balance remaining after that payment. Any outstanding rental balance is payable at pickup unless another arrangement is agreed in writing.
Online payments are handled through Pesapal. Reaching the payment page or returning from it is not proof of a successful payment. Contact us if you have been charged but your booking is not confirmed, and avoid paying again until the transaction has been checked.
Driver documents and handover
Contact us before booking to confirm driver eligibility, identification, driving licence and permit requirements for your rental. Bring the documents requested by the team. Check the vehicle condition, fuel level, keys and supplied equipment with the representative at pickup and return, and keep a record of any existing damage.
Vehicle use and return
Follow traffic rules, the agreed rental period and the signed vehicle agreement. Request any extension or change of return location before the agreed return time. Availability, revised prices and any additional charge must be confirmed by the team. Report a breakdown, accident or loss of keys promptly and follow the team’s instructions.
Fuel, insurance and additional charges
Fuel-return arrangements, permitted drivers, insurance coverage, exclusions, any excess and responsibility for damage or loss must be explained in your rental agreement. Do not assume that every type of damage is insured or that a service not included in your booking summary is free. Ask the team to clarify these points before accepting the vehicle.
Changes and cancellations
The reservation deposit is non-refundable if you cancel your booking. Date or vehicle changes depend on availability and written agreement. See our Cancellation Policy for cancellation requests and payment concerns. A cancellation does not automatically initiate a refund.
Support and privacy
Email hamidcars.rental@gmail.com or contact +255 778 407 371 on WhatsApp with your booking number. Our Privacy Policy explains how booking information is handled. Keep your private booking links confidential.
These terms do not remove rights that cannot lawfully be excluded. Changes to these website terms do not automatically change an existing confirmed rental agreement.